Privacy Statement

Amendments to the terms of use

The terms of use are effective as of March 27, 2018. Integrata reserves the right to unilaterally alter or replace these terms of use. The currently effective terms of use are available on our website at integrata.fi, and the updated versions enter into force at the moment of publication. The terms of use always state the last date of update. The continued use of this website and its auxiliary services is interpreted as an agreement to the updated terms of use.

These terms were last updated on September 17th, 2026.

Integrata Oy’s customer and marketing register

Controller

Integrata Oy (hereinafter ‘Integrata’)
Business ID: FI22113129
Finlaysoninkuja 21 A
33210 Tampere, Finland

Contact person in matters related to the register

Data protection matters
Finlaysoninkuja 21 A
33210 Tampere
privacy@integrata.fi

Register name

Integrata’s customer and marketing register

Privacy statement in brief

We use the data in the register in our customer service and marketing. The data is collected from customer contracts, websites with cookies and website forms, and in the case of  B2B company and decision-maker data, from commercial business information services. This data is utilised in the marketing and customer relationship management system. In addition, the data can be enriched to a limited extent from publicly available internet sources. Within the framework of providing the service – for example, the website – your data may be on our partner’s servers, but your data will not be sold, disclosed or rented to third parties.

You can prohibit the use of your data for direct marketing by sending us a written request or clicking the relevant link in the marketing email. You are also able to decline the use of cookies on your browser, but it may affect the functions of this website.

The purpose of processing personal data

We process personal data for purposes including but not limited to:

• Managing and developing customer relations
• Communicating about services and products
• Sending marketing communications, including direct marketing
• Conducting market surveys and polls as well as product development work
• Maintaining a list of direct marketing prohibitions
• The data subject has the right and opportunity to prohibit targeted marketing and customer communications.

The person has the right and opportunity to refuse targeted marketing and customer messages.

Legal basis for processing

The processing of personal data for marketing and customer relationship management purposes is based on the controller’s legitimate interest (Article 6(1)(f) of the EU General Data Protection Regulation) and, in the case of the customer relationship, on a contract (Article 6(1)(b)). With regard to electronic direct marketing, the provisions of the Act on Electronic Communications Services are also applied to the processing.

The data content of the register

• The data subject’s first and last name, employer, address, email address, telephone number, commonly available classification data, information about marketing permits or prohibitions
• Any information relevant to providing services
• Classification data provided by the data subjects (interests, for example)
• IP address information or other identifiers
• Customer feedback information
• Order or delivery information
• Cookie data
• Information collected from social media channels
• Company and decision-maker information, such as company name, business ID, line of business, size category, job position or position, and public professional contact information
• Other information collected with the customer’s / data subject’s consent.

The register includes information that has been specified in the privacy statements of Google Analytics, HubSpot and Surveypal, which collect the data:

• Google Analytics
• HubSpot Software
• Surveypal

Targeted advertising

Based on your roaming, we may target advertising to you in other online services using cookies and similar technologies. A more detailed description of the cookies used on the website and how to manage them is available in our website’s cookie policy.

Regular sources of personal data

• Customer agreements
• Website forms
• Cookies from the integrata.fi website
• Cookies from the verkkokauppa.integrata.fi website
• Commercial business information services (B2B company and decision-maker information)
• Limited searches of publicly available internet sources to enrich information.

Disclosure of information

In order to provide you with the service on our website in the best possible way, we may disclose data to our partners, who will only process your data to the extent necessary for the provision of the service. Our partners do not use the data for any other purpose and do not disclose the data to third parties. The disclosure of data is based on  the legal basis described in this policy (e.g. contract, legitimate interest or consent) in accordance with the processing activity.

Integrata does not sell or rent data to entities outside our register.

Transfer of information outside the European Union or the European Economic Area

Servers or other technical equipment used to process personal data may be owned or controlled by a service provider that has been contracted by the register controller. The data may then be transferred outside the European Union or the European Economic Area, but only to countries that offer an adequate level of protection in the European Commission’s assessment or service providers that use the standard contractual clauses approved by the European Commission.

You can read more information about the third parties’ data transfer policies via the links below:

• Google Analytics
• HubSpot Software
• Teamtailor
• Typeform

Principles of protecting the register

The register is used in an online environment. The register network and the equipment that the register is stored in have been protected and placed in a locked, access-controlled space.

The data is collected into service databases that have been protected with firewalls, passwords and other technical means. Access to the register has been limited to Integrata’s staff or partners that are required to process the register’s data in order to fulfil their responsibilities. Computers are monitored to ensure that unauthorized persons or operators cannot access the register and its data. The employees are bound by the obligation of secrecy. All personal data saved to the register is confidential.

Social Media Plugins

Integrata’s websites may contain links and connections to third-party websites as well as so-called social media plugins. social media plugins (e.g. Facebook social media plugins). The use of social media plugins may send identifiable information to the social media service providers in question. When you open the plugin, you may allow cookies from third-party websites to be stored on your computer, so that their administrators can monitor the use of the page if you are logged in to the social media service in question. These third-party services or applications provided by third parties on Integrata’s websites are subject to the third party’s privacy, use and other terms and conditions. Integrata has no control over such third-party websites, and Integrata is not responsible for any material published on them or their use.

Right of access and verification of the right of access

A person registered in the personal data register has the right to see and inspect the data concerning them free of charge no more than once a year.

The inspection request must be sent in writing  to the address tietosuoja@integrata.fi

Correction of information and implementation of correction of information

A person registered in the personal data register has the right to demand that incorrect information in the register be corrected.

The request for correction must be sent in writing  to the address tietosuoja@integrata.fi

Deletion of data from the register

The personal data of a person registered in the personal data register is deleted from the register when the personal data is no longer needed for the purposes for which it was collected or otherwise processed.

A person registered in the personal data register has the right to request the erasure of their personal data if:

• The data subject withdraws the consent on which the processing was based and there is no other legal basis for the processing.

The request must be sent in writing  to the address tietosuoja@integrata.fi

Retention period of personal data

Personal data is stored for as long as it is necessary for the purposes described in the description and to the extent required by legislation or contractual obligations. The data in the marketing register is stored until the data subject objects to the processing or the processing is no longer necessary.

Right to restriction of processing

The data subject has the right to request the restriction of the processing of their data if the requirements of data protection legislation are met.

The request must be sent in writing to the following address: tietosuoja@integrata.fi

Right to data portability

The data subject has the right to receive automatically processed personal data provided by the data subject on the basis of consent or agreement in a machine-readable format and to transfer the data to another controller.

The request must be sent in writing to the following address: tietosuoja@integrata.fi

Right to object to processing

The data subject has the right to object to processing based on legitimate interest on the basis of his or her particular personal situation, as well as to processing for direct marketing purposes, including related profiling, at any time.

The notification must be sent in writing to the following address: tietosuoja@integrata.fi

Withdrawal of consent

Where the processing is based on consent, the data subject has the right to withdraw the consent at any time. The withdrawal does not affect the lawfulness of the processing carried out prior to it.

Automated decision-making and profiling

In order to target marketing, profiling may be carried out concerning the data subjects (e.g. classification and segmentation based on industry, size category or interests). The processing does not involve automated decision-making that would have legal effects on the data subject or otherwise have a significant impact on the data subject.

Right to lodge a complaint with a supervisory authority

The data subject has the right to lodge a complaint with the Data Protection Ombudsman (tietosuoja.fi) if they consider that their personal data has been processed in breach of data protection legislation.

Integrata Oy’s job applicant register

Controller

Integrata Oy (hereinafter ‘Integrata’)
Business ID: FI22113129
Finlaysoninkuja 21 A
33210 Tampere, Finland

Contact person for register-related matters

Riku Honkanen
Finlaysoninkuja 21 A
33210 Tampere, Finland
riku.honkanen@integrata.fi

Register name

Integrata’s job applicant register

The purpose of processing personal data

Personal data is collected and retained for recruitment purposes and recruitment marketing.

The data content of the register

• Personal data (name, date of birth, contact information)
• Job applied for
• The applicant’s wishes related to a potential employment relationship and job description
• Education and experience information
• Capabilities
• Cookie data

The register includes information that has been specified in the privacy statements of Google Analytics and HubSpot, which collect the data:

• Google Analytics
• HubSpot Software

Regular sources of personal data

The applicant provides most of the information. However, information about the recruitment process and how well suited the applicant would be for the position is collected during the recruitment process. If the applicant’s LinkedIn profile is linked in the application or CV, it may be reviewed as part of the application process. In addition, the cookie data collected from Integrata’s online services can also be processed.

If you wish to prohibit the website from collecting information with cookies, you can decline cookies (most browsers allow users to disable cookies).

Regular disclosure of information

If the recruitment process includes services from Integrata’s partners, such as aptitude tests, information may be disclosed to those partners. In order to provide you with services on our website in the best possible way, we may disclose information to our partners who process your data, only to the extent required to provide these services. Our partners do not use this data for other purposes, nor do they disclose it to third parties. This disclosure of information is based on the data subject’s consent.

Transfer of information outside the European Union or the European Economic Area

Servers or other technical equipment used to process personal data may be owned or controlled by a service provider that has been contracted by the register controller. The data may then be transferred outside the European Union or the European Economic Area, but only to countries that offer an adequate level of protection in the European Commission’s assessment or service providers that use the standard contractual clauses approved by the European Commission or Privacy Shield Framework.

You can find more information about the data transfer policies of the third parties that collect data from integrata.fi website from the links below:

• Google Analytics
• HubSpot Software
• Teamtailor
• Facebook Pixel

Principles of protecting the register

The register is used in an online environment. The register network and the equipment that the register is stored in have been protected and placed in a locked, access-controlled space.

The data is collected into service databases that have been protected with firewalls, passwords and other technical means. Access to the register has been limited to Integrata’s staff or partners that are required to process the register’s data in order to fulfil their responsibilities. Computers are monitored to ensure that unauthorized persons or operators cannot access the register and its data. The employees are bound by the obligation of secrecy. All personal data saved to the register is confidential.

Right of access

The data subjects of a personal data register have the right to access their personal data free of charge once a year.

This access request must be sent in writing
to tietosuoja@integrata.fi.

Right to rectification

The data subjects of a personal data register have the right to demand the rectification of inaccurate personal data.

This rectification request must be sent in writing
to tietosuoja@integrata.fi.

Right to the erasure of personal data

The data subjects of a personal data register have the right to request the erasure of their personal data, if:
the personal data is no longer necessary in relation to the purposes for which it was collected or otherwise processed, or
the data subject withdraws the consent on which the processing was based and there is no other legal basis for the processing.

The erasure request must be sent in writing to tietosuoja@integrata.fi.

Integrata Oy’s customer service register

Controller

Integrata Oy (hereinafter ‘Integrata’)
Business ID: FI22113129
Finlaysoninkuja 21 A
33210 Tampere, Finland

Contact person for register-related matters

Riku Honkanen
Finlaysoninkuja 21 A
33210 Tampere, Finland
riku.honkanen@integrata.fi

Register name

Integrata’s customer service register

The purpose of processing personal data

Personal data is collected and retained for customer service purposes.

The data content of the register

• Personal data (name, contact information)
• Employer/organization
• Job position
• The other personal data that the data subject submits to the customer service
• Cookie data

The register includes information that has been specified in the privacy statement of Zendesk, which collects the data:
https://www.zendesk.com/company/customers-partners/privacy-and-data-protection/

Regular sources of personal data

The customer agreements or the data subjects themselves provide most of the information. The customer service department receives the personal data provided by the data subjects through electronic messages or telephone calls.

Regular disclosure of information

As a rule, information is not disclosed.

Transfer of information outside the European Union or the European Economic Area

Servers or other technical equipment used to process personal data may be owned or controlled by a service provider that has been contracted by the register controller. The data may then be transferred outside the European Union or the European Economic Area, but only to countries that offer an adequate level of protection in the European Commission’s assessment or service providers that use the standard contractual clauses approved by the European Commission or Privacy Shield Framework.

You can read more information about the third party’s data transfer policies via the link.

Principles of protecting the register

The register is used in an online environment. The register network and the equipment that the register is stored in have been protected and placed in a locked, access-controlled space.

The data is collected into service databases that have been protected with firewalls, passwords and other technical means. Access to the register has been limited to Integrata’s staff or partners that are required to process the register’s data in order to fulfil their responsibilities. Computers are monitored to ensure that unauthorized persons or operators cannot access the register and its data. The employees are bound by the obligation of secrecy. All personal data saved to the register is confidential.

Right of access

The data subjects of a personal data register have the right to access their personal data free of charge once a year.

This access request must be sent in writing
to tietosuoja@integrata.fi.

Right to rectification

The data subjects of a personal data register have the right to demand the rectification of inaccurate personal data.
This rectification request must be sent in writing to tietosuoja@integrata.fi.

Right to the erasure of personal data

The data subjects of a personal data register have the right to request the erasure of their personal data, if the personal data is no longer necessary in relation to the purposes for which it was collected or otherwise processed.

This erasure request must be sent in writing
to tietosuoja@integrata.fi.